Tim Horton’s Get’s a Failing Grade for Sustainability

I am a die-hard Tim Horton’s fan! I love the coffee. I love the prices. I love that Tim Horton is a Canadian hockey hero. I love that they put kids through camp. I’m a fan.

As a fan, I can no longer sit idly by and watch as my beloved Tim Horton’s continues to ignore the environmental crisis that they’re causing.

I’m so sad to say that Tim’s is a failure at sustainability. It breaks my heart but it’s true.

Now, I’m not saying that the Tim Horton’s corporate people are not unaware of this and have not made an effort to do something about it. I get it. They’ve put recycle bins in the restaurants and have china available to people who eat in. These initiatives are great but they are NOT WORKING!

First of all, the bins that have popped up all over Tim’s in BC has a place for “waste” and a place for “recyclables” but the image on the “recyclables” does not include cups. Obviously the #1 culprit for waste.

There is no where to recycle the cups.

But that is not the worst part. Not by a long shot. Not so long ago, when you stood at the cash and placed your order the cashier would ask “eat in or take out?”. If you replied “in” they would serve your coffee in a mug and your food on a plate.

Now there is no question. (I can list the several restaurants I have tested to see if they do or do not ask) Every cup of coffee is served in a paper cup unless you are like me and insist that it be in a mug or you have, at the ready, your recycle cup.

Today, I was at Tims. (as I am almost daily) I ordered my coffee “for here, in a mug”. The cashier keyed it in and the girl next to him put milk in a paper cup then started adding coffee while I was practically yelling at her to put it in a mug!!! I was so upset that a cup had now been wasted by my order. I pride myself on the fact that I have not used a paper cup in over a year. I use only my recycle cup for take out and mugs for eat in. What’s worse is, she threw it away because there is no paper cup recycling behind the cash at our local restaurant.

My passion is well-known at our local Tims. I am quite sure that I am considered a nut job by the staff but this is serious.

Tim’s head office professes to be doing something about the environment. They have tons of posters asking people to recycle and/or purchase a cup. But they are grossly negligent in educating the staff and customers on these initiatives.

I would, gladly, volunteer to visit Tim Horton restaurants across the lower mainland and perform a sustainability assessment on them to help the mucky-mucks in Toronto understand that they are failing miserably at sustainability. Tim’s is meant to be a Canadian success story. We want to be proud of the brand. For now, I’m quite disappointed in their complete lack of follow-up and social and environmental responsibility to the citizens of Canada.

(and don’t even get me started on Roll Up the Rim! What a joke.)


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