曉多智能客服機器人

提供智能客服機器人、電話機器人及智能在線客服系統,提升企業效率和業績

已有50,000+企業選擇了曉多智能客服機器人

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Your exclusive service personnel will contact you
in 15 minutes and help you use the product.
You can also:
Selection of professional customer service robots
The achievement of your customer success
Based on deep learning, XiaoDuo can handle complex intents
START FREE TRAIL
this year 618 do not need to find temporary customer service
Xiaoduo robot only needs 1 yuan in 30 days;
help you to be on duty at night without turning on the computer, help you to share a lot of consultation with 618
I want to order
XiaoduoAI has deployed customer service robot for more than 50,000 enterprises
and served customers around 3,344,893,843 times so far
XiaoduoAI has deployed customer service robot for more than 50,000 enterprises
and served customers around 3,344,893,843 times so far

Emulates human conservation,
understands context to solve issues

Besides answering questions by Q&A, XiaoDuo can guide customers
to complete transaction by clarifying user intent

黃色片網站Use the most popular machine learning which is more advanced than traditional keyword match.

Have the ability of fault tolerant to deal with spelling or grammar mistakes.

黃色片網站Support text recognition and speech recognition in dozens of languages such as English, French, Chinese.

Increase the service capability continuously and steadily by learning
automatically

Easy operation and maintenance makes the robot smarter after each use

The particular model based on transfer learning supports XiaoDuo to draw inferences about other cases.

Monitoring performance of the robot in real time, so we can improve it effectively.

黃色片網站Mining the useful business knowledge from conversations automatically.

Understand business and execute transaction on behalf of user during the conversation

During the conversation ,the robot can help to business queries and perform the transaction

Collecting customer information by using entity resolution or follow-up questions to give personalized responses.

黃色片網站Query or complete transaction by connecting with the enterprise’s internal systems such as CRM,ERP.

Have memory ability and logic reasoning to understand context and complex intents.

In cooperation with live agent seamlessly, increase customer satisfaction and reduce pressure on customer service

Further enhance the performance of live agents in a human-robot cooperation way

黃色片網站Help train new employees and assist them to serve customers.

Support emotion recognition, XiaoDuo can monitor mood change in real time to ensure customer satisfaction。

Customers’ emotion analysis to support
the operators’ refined management

Emotion
recognition

Personas

Hot-Spot
analysis

Support multi-channel access to provide
unification service

Webpages
APP
HTML5

Wechat

Taobao
Tmall

API

Please type in your phone number

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Customized solutions for different industries

E-commerce service

ELECTRONIC
COMMERCE

Education&Training

EDUCATION
TRAINING

Financial service

黃色片網站 FINANCIAL

O2O

LIFE & O2O

Goverment utilities

GOVERNMENT
SERVICES

黃色片網站Telecommunications

TELECOM
OPERATOR

Others

OTHER

XiaoDuoAI helps enhance the business efficiency for different industries
and help to build and drive enterprises by AI.